Overview

LionGrove, based on the location and specifics of each hotel, determines whether LionGrove Hospitality Management, or a third-party branded or independent hotel management company is the best hotel management solution for each hotel that LionGrove owns. If the property is in a LionGrove target market and can be operated under a franchise agreement or as an independent property, it is likely to be a good match for LionGrove Hospitality Management.
Having LionGrove Hospitality Management as the hotel manager allows for LionGrove to dive in most deeply and in a fully integrated capacity to control, from end to end, the value-add initiatives that it had delineated in its original underwriting

The success of a hotel begins with a strong hotel identity

LionGrove Hospitality management adds meaningful value to each hotel based on a carefully crafted plan that is anchored by first defining the correct identity for each property and then adding a cohesive value-add strategy
LionGrove seeks for each of its hotels to be a leader within its comp set.
A foundational element to accomplish this is for each hotel to have a strong identity that is disproportionately attractive to its target guests.
We provide each asset with its own strong identity, fully inspired by and centered around its target guests.
We leverage the best of each hotel’s physicality, location, history and service culture.
We ensure that each hotel’s identity is in tune with emerging trends, based on a deep understanding of customer behavior, trends, needs, likes, market and segmentation.
The loyalty and advocacy of our guests is a key measure that we’ve defined a winning identity for each hotel.

Cohesive value-add strategy

LionGrove Hospitality Management has a clear view and action plan for each of the elements that maximize the value of each of its hotels

Guest

We clearly define who our core target guests are for each property and we use those guests as the muse for how we define the experiences we create within each hotel.

Product

Great product is one that reflects a perfect alignment between the physicality, programming and service standards of each hotel into a target guests. Our objective is to achieve a leadership position for each hotel’s comp set by creating products and amenities that resonate, elevate and bring value to our guests.

Team

Our team members are our greatest asset. We nurture an environment of trust, loyalty, passion, and dedication. We provide growth and development opportunities to our team members and create a passionate service.

Service

Our process includes establishing a strong and driven leadership team with sharp business acumen that expands beyond core management. We foster a passionate service delivery and culture that provides engaging touchpoints, establishes recognition and creates memorable lifestyle experiences.

Revenues

Our experience in developing high-performing hotels with strong revenue centers is a result of understanding the business and staying ahead of industry trends. We understand our clientele and incorporate a savvy total revenue maximization culture, while strategically selling and marketing our properties to outperform the competition and gaining market share.

Profits

We are relentless in pursuing high bar goals by creating strong key performance indicators that focus on team performance, streamlining operations and growing profit margins. Our dynamic approach focuses on enhancements that drive growth to the bottom line and ultimate exit value growth.